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FREE STANDARD SHIPPING ON ALL ORDERS
FREE STANDARD SHIPPING ON ALL ORDERS

Shipping Options and Agreement

Shipping Agreement

Customer is responsible for choosing the appropriate shipping options at checkout. If the correct options are not chosen, the customer will be responsible for a re-delivery fee and any additional fees necessary to have the order delivered.

If you do not have access to a dock or a way to get an item off delivery truck, you must choose a shipping option with a lift gate.

Freight Shipping Options

  • Liftgate Delivery:  Carrier uses mechanical liftgate device to lower freight from the trailer to the ground.
  • Residential Freight Delivery: Delivering to residential addresses requires maneuvering through neighborhoods and unloading freight.
  • Limited Access: The delivery location requires additional labor for the driver to complete the delivery (locating the recipient onsite, security inspections, etc.).  Most common limited access sites include daycares, schools, assisted living/nursing homes, farms, government buildings, restaurants, self-storage units, medical buildings, construction sites.
  • Inside Delivery Charge: Fee applied when a carrier must go beyond the loading dock to pick-up or deliver the shipment, generally to a driveway, porch or garage.
  • Inside Delivery Charge: Fee applied when a carrier must go beyond the loading dock to pick-up or deliver the shipment, generally to a driveway, porch or garage.
  • White Glove Delivery: Inside delivery, first floor room of choice, with dunnage removal.
  • Delivery Appointment: The time and date agreed between the seller and buyer for the goods to arrive at the selected destination.